How to Enable Passkeys on iPhone and Android

Passkeys are a secure and convenient way to sign in to apps and websites without using traditional passwords. They use biometric authentication like Face ID, Touch ID, or a device passcode to verify your identity.

Enabling Passkeys on iPhone

Open the Settings app on your iPhone.
Tap Passwords.
Select Password Options.
Toggle on AutoFill Passwords and Passkeys.
Ensure iCloud Passwords & Keychain is enabled under the "Use Passwords and Passkeys From" section.
Navigate to a website or app that supports passkeys and follow the prompts to create and save a passkey.

Enabling Passkeys on Android

Open the Settings app on your Android device.
Tap Passwords, passkeys & accounts.
Toggle on the password manager you want to use for passkeys (e.g., Google Password Manager).
Navigate to a website or app that supports passkeys and follow the prompts to create and save a passkey.

Troubleshooting Common Passkey Issues

Passkey not working: Ensure your device's biometric authentication or PIN is functioning correctly. Try removing and re-adding the passkey.
No passkeys available: Make sure you are using a compatible device and browser. Log out and back in, or clear your browser cache.
Passkey already exists: This error occurs if a passkey for the same account already exists. Try deleting the existing passkey and creating a new one.
Unable to save passkey: Ensure iCloud Keychain (for iPhone) or the appropriate password manager (for Android) is enabled.
General errors: Restart your device and ensure it is updated to the latest software version. If issues persist, consult the support documentation for your device or password manager.